Data Rights, Export & Retention
How to access, export, correct, or delete Opright data and what happens afterward.
Signed-in users can use More → Legal & privacy to download available workspace data or submit a verified privacy request. Requests may also be emailed to support@mail.oprightapp.com.
In-app submissions alert an authorized Opright platform administrator. The requester’s history shows status changes and any requester-facing update, and Opright sends the requester an email update when email notifications are enabled.
Workspace export
A workspace owner can download a JSON export of core company, customer, employee, job, service-price, estimate-package, estimate-acceptance, invoice, payment-status, settings, support, and legal records. This can include customer signature records associated with accepted estimates. Processor credentials, password data, raw security secrets, and other users’ authentication records are excluded. Large files or support attachments may require a separate verified request.
Correction and access
Many account and workspace fields can be corrected directly. For data that cannot be edited, submit a correction or access request. Opright may ask for information needed to verify identity, workspace membership, and authority.
Account and workspace deletion
Members may request removal of their own account. Only a workspace owner may schedule deletion of the entire workspace. A workspace-deletion request normally has a 30-day recovery window and can be canceled before processing begins. Opright coordinates outstanding subscriptions, payment disputes, shared records, and other workspace memberships before final deletion.
What may remain
Backups may retain isolated copies for up to 90 additional days. Opright may retain limited billing, payment, consent, fraud-prevention, security, and dispute records for up to seven years or as law or an active claim requires. Retained data is restricted to those purposes and is not returned to ordinary product use.
Customer and employee requests
If a field-service business placed your information in Opright, that business usually controls it. Contact the business first. Opright will help route and fulfill a verified request consistent with the business’s lawful instructions.